Return Window

We accept returns within 7 days of delivery. Items must be unworn, unwashed and in their original condition with tags attached.

Eligibility Criteria

Items eligible for return must be:

- Unworn and unwashed

- In original packaging with tags attached

- Purchased directly from Florifempeng

- Returned within 7 days of delivery

The following items cannot be returned:

- Underwear and swimwear for hygiene reasons

- Sale or discounted items

- Items damaged due to customer misuse

Return Process

To initiate a return, contact us on WhatsApp 

at +2347038830234 within 7 days of receiving 

your order. Send your order number and photos 

of the item. We will guide you through the 

return process.

Shipping Costs:

Return shipping costs are the responsibility 

of the customer unless the item was defective 

or incorrectly sent.

 Contact Information:

WhatsApp: +2347038830234

Available Monday to Saturday, 9am to 6pm