Return Window
We accept returns within 7 days of delivery. Items must be unworn, unwashed and in their original condition with tags attached.
Eligibility Criteria
Items eligible for return must be:
- Unworn and unwashed
- In original packaging with tags attached
- Purchased directly from Florifempeng
- Returned within 7 days of delivery
The following items cannot be returned:
- Underwear and swimwear for hygiene reasons
- Sale or discounted items
- Items damaged due to customer misuse
Return Process
To initiate a return, contact us on WhatsApp
at +2347038830234 within 7 days of receiving
your order. Send your order number and photos
of the item. We will guide you through the
return process.
Shipping Costs:
Return shipping costs are the responsibility
of the customer unless the item was defective
or incorrectly sent.
Contact Information:
WhatsApp: +2347038830234
Available Monday to Saturday, 9am to 6pm